Microsoft 365

Kylie Welch walks you through real-world lessons learned working in Microsoft 365, MS Teams, and SharePoint.

This workshop is written for Information Management practitioners, Records Managers, digital leads, and anyone who finds themselves supporting Teams and SharePoint in practice — not just in theory. Drawing on hands-on experience across different organisations, roles, and stages of digital maturity, Kylie shares what quietly makes things work better over time.

In this workshop, Kylie covers:

  • Why governance matters (and when you really feel it)
  • Understanding where information actually lives in M365
  • The impact of renaming SharePoint sites connected to Teams
  • Choosing between a channel, a folder, or a chat
  • When private channels help — and when they complicate things
  • Permission roles and responsibilities across M365
  • What happens to conversations when a Team is deleted
  • Building and maintaining a real-time picture of information
  • Why terminology shapes behaviour in M365 environments

Grounded in lived experience and focused on clarity, confidence, and good information habits — not just features, settings, or technical perfection.


Workshop Details

Format Online
Duration 2 hours
Price NZD $250+ GST per person
Includes Mindful Microsoft Moments Resource

Interested in a private session for your team or organisation? Contact Kylie to discuss group pricing.

Book Your Place