A practical, people-centred guide for building strong Records and Information Management (RIM/IM) foundations.
This free eBook brings together lived experience from across the IM journey - different organisations, systems, and levels of maturity. It is written for IM practitioners, leaders, and organisations who know information matters but want clarity on where to start and how to pull it all together.
Inside, you’ll find clear, grounded insights on what actually makes an IM programme work in the real world - not just in theory.
What this free resource covers:
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Executive support and why it changes everything
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Giving IM a clear place in the organisation
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Getting the right people (skills over titles)
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Building a realistic IM budget
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Policies that are embedded and used
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Practical procedures, guidelines, and forms
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Understanding where information lives
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Knowing key systems and system owners
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Identifying and protecting vital records
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Training as an ongoing programme
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Making IM visible and trusted
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Pulling it all together into a sustainable programme
This resource is written in plain language, with a strong focus on people, relationships, and long-term continuity — not just systems and compliance.
Use it as a reference.
Share it with your team.
Adapt it to your organisation.
You’re doing important work.
Format: PDF
Price: Free
Simply add to cart for zero dollars and pdf will be sent to you